Answers Before You Enter The Lobby
This FAQ is where we explain the steps that commonly stop an account from reaching the lobby. Start by checking that your phone number is verified, then confirm the wallet name shown in your cashier area before choosing DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account. We also explain what each wallet status means after you submit a payment receipt.
Rather than searching through separate pages, you can use these answers to understand account access, cashier checks, game entry, and the help path when a status remains pending.
- DANA
- OVO
- GoPay
- QRIS