Reference

mantra88 Terms & Conditions

Clear account rules cover how you open access, use the lobby and request wallet activity under mantra88 Terms & Conditions.

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HELP WITH TERMS

Policy Questions Get A Clear Route

A clear contact path helps when a Terms & Conditions clause affects your account or wallet request. Start from the support link shown after login and include your registered phone number, the relevant section and any reference shown beside the transaction. We use those details to identify the correct account record without asking you to send a password. If access is unavailable, use the account help route attached to the sign-in screen. Our team can explain wording, request a correction and tell you which verification step remains open.

Team online

Account access

If your phone verification does not open the account, use the sign-in support route and quote the message you see. We will connect your question to the relevant Terms & Conditions clause, while keeping passwords and one-time codes out of the request.

Wallet status

For a DANA, OVO, GoPay or QRIS status question, include the displayed reference and the time shown in your account. We can explain the applicable wallet condition and identify whether a matching account detail is still required.

Policy changes

When you want to challenge or clarify a policy point, send the clause name through the account support path. We will record the request, explain the next step and tell you how a corrected account detail can be submitted.

DATA AND SECURITY

How We Apply These Conditions

The policy is practical because it explains what we check, why we check it and how you can ask for a change.

Account details

Your name, phone number and verification status are handled for account access and policy checks. Keep the details current, because a mismatch can delay a wallet request or require another confirmation step before the account can continue.

Wallet matching

Terms & Conditions allow us to compare the account record with the wallet or bank route you select. For DANA, GoPay, BCA or Mandiri instructions, use the exact account details shown so the request can be matched correctly.

Cookies

Cookies can preserve session status, language choices and security signals on the device you use. Removing them may sign you out or require phone verification again; the policy still applies when you return through a fresh session.

Login protection

Never share your password or verification code. If an unfamiliar sign-in appears, use the support path shown on the account screen and mention the time and device path so we can record the security request.

Retention requests

You may ask how long a policy-related account record is kept and whether a correction is possible. We assess the request against security and legal duties, then explain which details can be changed and which must remain.

Contacting us

For a Terms & Conditions change request, send the section name, your registered phone number and a short explanation through support after login. Do not attach passwords, one-time codes or unnecessary wallet credentials to the message.

Terms & Conditions Questions Answered

These answers address the policy searches we receive most often before an account is opened. They explain account ownership, wallet checks, data requests and access wording without replacing the full Terms & Conditions. Read the detailed clauses first, then use the support path shown on your account if your situation needs a specific response.

They cover account creation, phone verification, login protection, lobby access, wallet instructions, policy changes and requests about stored details. They also explain when an account may need an additional check. Access depends on local law, so local requirements take priority.

Yes. You should read and accept the displayed Terms & Conditions before completing the account path. Confirm that your phone number and other details are accurate, then finish the required verification step before using account or wallet functions.

The terms require you to follow the wallet instructions shown for your account and submit matching details. DANA, OVO, GoPay and QRIS availability can vary by region or account status. A mismatch may pause the request until support checks it.

You can send a correction request through the support path shown after login. Include your registered phone number, the clause or field involved and the reason for the change. We assess the request against security checks and applicable legal duties.

Cookies may retain session status, selected settings and security signals on your device. Clearing them can sign you out or trigger phone verification again. The Terms & Conditions remain applicable whether you return from a phone, tablet or desktop.

Use the support route attached to the sign-in screen and describe the message shown. Do not send your password or one-time code. We may ask for the registered phone number or a transaction reference to connect the request with the correct policy record.

Open the account support path and name the exact section you want clarified or changed. Add a short explanation and your registered phone number. We will explain the available route, while any access decision remains subject to local law.

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