Reference

mantra88 Privacy Policy Explained Clearly

mantra88 sets out how we collect, use and protect details linked to your account, including phone verification records and wallet activity through DANA, OVO, GoPay and QRIS.

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CONTACT YOUR DATA TEAM

Privacy Policy Help Beside The Cashier

A clear contact path matters when a Privacy Policy question involves your account or a wallet receipt. We ask you to provide enough detail for us to locate the right record, while avoiding unnecessary sensitive content in your message. Use the support route shown beside the cashier, especially when a phone verification step, payment reference or account-data request needs checking.

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Account data request

Use the support path beside your account area to ask what personal details we hold, why they are used or how to request a correction. Include your account identifier and the phone number connected to verification, but do not send a password.

Wallet record check

For a DANA, OVO, GoPay or QRIS question, attach the payment receipt or reference shown in your wallet history. We use those details to check the matching account record and explain its status without asking for your wallet PIN.

Access and policy query

If you cannot open the Privacy Policy from the account path, contact us through the available support link and mention your device and browser. Eligibility depends on local law, so we may need your region before explaining access.

DATA HANDLING DETAILS

What Our Privacy Process Covers

We keep this policy practical by connecting each data category to an account action you can recognise.

Account details

We may handle the contact details you provide during account creation, including your phone number for verification. We use them to connect you with the correct account path and to respond when you ask us to check or amend a record.

Cookies on your device

Cookies can remember session choices and help the account path load correctly on a phone or desktop browser. You can review cookie controls in your browser settings, although changing them may affect sign-in steps or how the Privacy Policy opens.

Security checks

We use account and transaction signals to identify unusual access, protect wallet records and reduce mistaken account changes. Keep your password private and complete phone verification yourself; our support path will not require your wallet PIN or account password.

Retention of records

We retain account, verification and payment records only for as long as needed for the purposes described in this Privacy Policy, including support, security and applicable legal duties. The period can differ by record type and the reason it was collected.

Changes to your data

You can ask us to correct inaccurate account details or clarify how a record is used. Send the request through the account support route with enough context to identify you; we may ask for verification before changing personal data.

Sharing boundaries

We may disclose relevant data when needed for payment checking, account security, support or a lawful request. A DANA receipt, QRIS reference or bank-transfer identifier is handled for its stated purpose, not as permission to access your separate wallet account.

Privacy Policy Questions For mantra88

These answers address the questions you may have before opening an account or asking us to change a record. They focus on the mantra88 Privacy Policy, local wallet references, device behaviour and the practical steps needed to contact us. Where account access is discussed, it depends on local law.

The mantra88 Privacy Policy explains how we handle account details, phone verification, cookies, wallet records, security checks, retention and data requests. It also describes how DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may be used to trace cashier activity.

We use the phone number connected to verification to help match you with the correct account and protect account changes. It can also help support locate your request. We will not ask you to send your password or wallet PIN through a support message.

Yes. The Privacy Policy covers payment references, status details, amounts and timestamps connected with DANA and QRIS activity, as well as OVO, GoPay, bank transfer and virtual account routes. These records help us check receipts, resolve account questions and protect the cashier path.

Use the support route beside your account area and state which detail appears incorrect. Include your account identifier and the phone number used for verification, without sending a password. We may request an identity check before applying a correction to personal data.

Cookies may retain session choices and support the way sign-in and policy pages load on your phone or desktop browser. You can adjust them in browser settings. If you block certain cookies, some account steps or page preferences may not work as expected.

We keep each category for the period needed for its stated purpose, such as account support, phone verification, payment checking, security or legal duties. The period can differ between records. Our support path can clarify a retention question tied to your specific account.

We keep the Privacy Policy available through the account path, but account eligibility and access depends on local law. If the page does not open on your device, contact support with your region, browser and device details so we can check the access issue.

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